Effective Date: 21 June 2023
Information We Collect
When you visit our website or engage with our services, we may collect both personal and non-personal information from you. The types of information we may collect include:
- Personal Information:
- Full name
- Contact details (such as email address, phone number, and mailing address)
- Payment information (such as credit card details)
- Other information you provide to us voluntarily
- Non-Personal Information:
- Internet Protocol (IP) address
- Browser type and version
- Device information
- Website usage data (pages visited, time spent on the site, etc.)
Use of Information
We use the collected information for the following purposes:
- Providing Services: We use your personal information to fulfill your requests for fence design and installation services, including contacting you, scheduling appointments, and completing transactions.
- Communication: We may use your contact information to communicate with you regarding your inquiries, requests, or service-related matters. We may also send you promotional and marketing communications with your consent, which you can opt out of at any time.
- Improving Services: We analyze non-personal information to enhance and optimize our website, services, and customer experience. This includes monitoring website traffic, identifying usage patterns, and troubleshooting technical issues.
- Legal Compliance: We may need to process and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests.
Data Sharing and Disclosure
We understand the importance of keeping your personal information secure and private. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with certain trusted third parties to facilitate the delivery of our services. These parties may include:
- Service providers: We may engage third-party service providers to assist with tasks such as payment processing, website hosting, data analysis, and customer support. These providers have access to your personal information only to the extent necessary to perform their services on our behalf and are obligated to maintain its confidentiality.
- Legal Compliance: We may share your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and managerial safeguards designed to maintain data security and integrity. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Third-Party Websites
Your Choices and Rights
You have the right to:
- Update or correct your personal information by contacting us directly.
- Opt out of receiving promotional emails or newsletters by following the instructions provided in the communication.
- Request access to the personal information we hold about you and obtain a copy of that information.
- Request the deletion of your personal information, subject to legal obligations or legitimate business purposes.
- Withdraw your consent for the processing of your personal information, where applicable
- Lodge a complaint with the appropriate data protection authority if you believe that we have not adequately addressed your privacy concerns.
Retention of Information
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete the information from our records.
Phone: (854) 203-2611
Mailing Address: 261 Etiwan Pointe Dr, Mount Pleasant, SC 29464