Privacy Policy

Effective Date: 21 June 2023

At Mount Pleasant Fence Company, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or utilize our fence design and installation services. By using our website or engaging our services, you consent to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or engage with our services, we may collect both personal and non-personal information from you. The types of information we may collect include:

1. Personal Information:
   • Full name
   • Contact details (such as email address, phone number, and mailing address)
   • Payment information (such as credit card details)
   • Other information you provide to us voluntarily
2. Non-Personal Information:
   • Internet Protocol (IP) address
   • Browser type and version
   • Device information
   • Website usage data (pages visited, time spent on the site, etc.)

Use of Information

We use the collected information for the following purposes:

1. Providing Services: We use your personal information to fulfill your requests for fence design and installation services, including contacting you, scheduling appointments, and completing transactions.
2. Communication: We may use your contact information to communicate with you regarding your inquiries, requests, or service-related matters. We may also send you promotional and marketing communications with your consent, which you can opt out of at any time.
3. Improving Services: We analyze non-personal information to enhance and optimize our website, services, and customer experience. This includes monitoring website traffic, identifying usage patterns, and troubleshooting technical issues.
4. Legal Compliance: We may need to process and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests.

Data Sharing and Disclosure

We understand the importance of keeping your personal information secure and private. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with certain trusted third parties to facilitate the delivery of our services. These parties may include:

• Service providers: We may engage third-party service providers to assist with tasks such as payment processing, website hosting, data analysis, and customer support. These providers have access to your personal information only to the extent necessary to perform their services on our behalf and are obligated to maintain its confidentiality.
• Legal Compliance: We may share your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and managerial safeguards designed to maintain data security and integrity. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Mount Pleasant Fence Company. This Privacy Policy applies solely to information collected by our website. We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for their practices or content.

Your Choices and Rights

You have the right to:

• Update or correct your personal information by contacting us directly.
• Opt out of receiving promotional emails or newsletters by following the instructions provided in the communication.
• Request access to the personal information we hold about you and obtain a copy of that information.
• Request the deletion of your personal information, subject to legal obligations or legitimate business purposes.
• Withdraw your consent for the processing of your personal information, where applicable
• Lodge a complaint with the appropriate data protection authority if you believe that we have not adequately addressed your privacy concerns.

To exercise any of these rights or if you have any questions or concerns regarding our privacy practices, please contact us using the information provided at the end of this Privacy Policy.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your personal information when it is no longer needed.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete the information from our records.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us by:

Email: info@mountpleasantfencecompany.com

Phone: (854) 203-2611

Mailing Address: 261 Etiwan Pointe Dr, Mount Pleasant, SC 29464

Thank you for taking the time to review our Privacy Policy.